This Tuesday evening marked yet another milestone for us as a DSA. We as a committee we were able to present our inaugural “Unsung Hero of the Year Award- for exceptional support to disabled fans”.
Throughout the season premier league players receive a number an awards & accolades for performances on the pitch. However, as we all know at every football there’s an army of unsung heroes that make match days special for Disabled Fans. -This is particularly true in Swansea, a family Club.
This is why as a committee we decided to honour an unsung hero each season, with our Unsung Hero of the Year Award kindly sponsored by Ark Fencing .
Swansea AFC DSA is delighted to announce this years’ recipient as none other than Ticket Office Manager
David pioneered the Award Winning online ticketing system that made the unprecedented move to allow disabled fans to purchase match day tickets online.
This is an issue that impacts on disabled people for match days in football, but is part of a wider ticketing problem in any form of live entertainment for disabled people.
As a DSA we recognise and have each experienced having to use jammed “dedicated disability phone lines” only to be stuck in a huge queue, that may only lead to disappointment. The online ticketing system has provided a number of disabled fans to follow the Swans both Home & Away.- Which is greatly appreciated.
David has also shown his great support and dedication to improving experiences of disabled fans by regularly attending DSA meeting to discuss improvements and issues.
David understands that inclusion is a feeling, not a process! His approach (establishing an effective ticketing system), and attitude towards disabled fans, reflects this.
David and his team have always been there for us and are happy to give up their time for us.They have allowed us to use their database for disability promotions and are just generally all round good eggs.This is due largely to the leadership of David who is an inspirational and innovative leaderThe club is lucky to have such a man at the helm and this award is richly deserved.Congratulations David.
DSA Chair, Ian James
Many thanks to Kev Johns, DSA Ambassador Lee Trundle, COO Chris Pearlman, Leigh Dineen and Lucy Norman for attending & their continued support of the DSA & Disabled Fans.
Finally a big thank you to Denise, Helen and all the ticket office staff, who are a credit to the football club.
We also announced our Premier League Lapel Pin Badges Prize to a DSA member who bid £301.00, which is a fantastic donation to the DSA.
We hope you continue to support us as a organisation next season…. Keep your eyes on our Website, Newsletter & Social Media, for more information on Upcoming Events.
Swansea City AFC DSA.