Premier League Matchday Disabled Fan Experience Survey 2017/18
Tell us your views and you could win a replica Club shirt and Premier League related merchandise
Swansea City would like you to take part in the Premier League’s ‘Matchday Disabled Fan Experience Survey’.
All Premier League clubs have taken on a number of recommendations to deliver substantial developments, designed to improve the experience of disabled fans. Examples of interior and exterior works include increases to wheelchair accessible spaces and amenity seating, the addition of Changing Places toilets, or upgrades to paving, lifts and accessible entrances.
We would like to hear about your experiences as a football fan. Your responses will help the Premier League understand the impact of the work that has been done so far, as well as giving an understanding of any areas that require continued improvement.
To enter, simply click on the link below:
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Thanks for your support.
This research is being conducted on behalf of the Premier League by Populus, an independent opinion research company, in accordance with the MRS Code of Conduct. As such, any information you provide will be held in the strictest confidence and will not in any way be attributed back to you personally or passed to any third parties and will be used only for research purposes. If you have any queries about this survey, please contact a member of the Populus team on 020 7253 9900 or the Premier League on 0207 864 9000.
If you do not wish to receive any further information from Populus reply to this email typing the word unsubscribe in the subject line.
The DSA held a very successful social event on Tuesday 5th December 2017.
We were joined by Tammy Abraham, Emma Beynon of the Ladies team, Lee Trundle – Club and DSA ambassador, with our MC for the evening – our DSA life president, Kev Johns. Over 120 of our DSA members attended, and enjoyed Christmas carols, crackers, a game of “heads and tails”, a Christmas buffet, Cyril the Swan – Swansea’s no 1 mascot, and a visit from Santa who handed out a gift for everyone who attended.
The club are very supportive of the DSA, and kindly paid for the refreshments, and donated merchandise. Thank you all for your continued support.
We are grateful to official club sponsors LETOU, who also attended the evening.
Tonight the Swans DSA are proud to announce that Kevin Johns MBE has agreed to become our Lifetime president.
Swansea City has always been a family club, as a DSA we feel that Kev fits that mould perfectly. Kev has always supported the DSA, he has both the community, the city and the club at his heart. When considering the role the decision was certainly unanimous.
Kev’s character and reputation will help spread the message of the DSA to Swansea City supporters to ensure the best match day experience for all disabled fans, both home and away.
“I’m Very honoured to become Lifetime President of the Swansea City Disabled Supporters Association this evening. The Swans DSA do a fantastic job in ensuring that all fans have a great match day experience.”
Kevin Johns MBE
As a DSA we’re delighted that Kev has accepted the role. We are excited to work together on future projects and have no doubt that the DSA will continue to grow.
Thank you Kev!
Swansea City AFC DSA.
The Disabled Supporters Association (DSA) will hold their Annual General Meeting (AGM) on: Tuesday, July 11th at 5.30pm at the Liberty Stadium.
All DSA members and their personal assistants are welcome. Please note that only DSA Members will be allowed to vote on any issues on the night.
With reference to applications to join the DSA Committee only one application was received prior to the deadline. There has been one resignation from the Management Committee due to ill health so subject to suitability it is proposed that this applicant become part of the DSA Management committee subject to the agreement of DSA members at the AGM. Pen pictures of those who applied for election to the Management Committee as attached.
All members of the DSA Management Committee have stood down as per the current DSA Constitution and have stood for re-election apart from the one resignation. Due to the lack of applicants it is proposed that the current DSA committee be re-elected subject to the agreement of the DSA members at the AGM.
The DSA Constitution has been unchanged since the DSA was launched in 2012. The DSA has moved on since then and a number of proposed changes have been proposed and will be voted on by the members at the AGM.
Some of the proposed major changes include:
- All members of the DSA Management Committee to undergo full DBS Checks.
- The Management Committee shall comprise of 12 members who will be elected to the committee at the AGM.
- In the event that less than 12 members are available to serve on the Management Committee, members may hold more than one post with the exception of the Chairperson. However, they will continue to have one vote only.
- In the event that more than 12 members are willing to serve on the Management Committee, members may be elected by the Management Committee as co-opted members but with no voting rights.
- Management Committee meetings now held monthly.
- The term of office for each post will be two years.
- In order to be elected to the Management committee, a member has to have been a DSA member for a full year before applying to join the Management Committee
- Membership will run from 1st September to 31st August annually. New memberships will be taken from September 1st.
- Social Clause added to Constitution
- Members of the Management Committee may be subject to disciplinary action or have their membership terminated if it is deemed that he or she has brought the SCAFC DSA into disrepute or that their continued membership is not in the interests of the SCAFC DSA.
All the above will be explained in full at the AGM and questions will be invited.
We look forward to seeing you all on Tuesday the 11th of July.
Swansea City AFC DSA.
Catch up with all the Swans DSA news with our May 2017 Newsletter No.11 including:
- Latest News & Information
- Information regarding the upcoming AGM & how you can get involved.
- A word on the DSA visit to the Fairwood training ground.
- New DSA Shop Items
- The DSA “Unsung Hero Award”
- “Meet the DSA” Featuring– Andrew Williams, Disability Liaison Officer (DLO)
- A Date for our next Social Event
Download your copy here:DSA Newsletter No. 11-May 2017
Take a look at or download all our historic newsletters here:
Swansea City AFC DSA.
This Tuesday evening marked yet another milestone for us as a DSA. We as a committee we were able to present our inaugural “Unsung Hero of the Year Award- for exceptional support to disabled fans”.
Throughout the season premier league players receive a number an awards & accolades for performances on the pitch. However, as we all know at every football there’s an army of unsung heroes that make match days special for Disabled Fans. -This is particularly true in Swansea, a family Club.
This is why as a committee we decided to honour an unsung hero each season, with our Unsung Hero of the Year Award kindly sponsored by Ark Fencing .
Swansea AFC DSA is delighted to announce this years’ recipient as none other than Ticket Office Manager
David pioneered the Award Winning online ticketing system that made the unprecedented move to allow disabled fans to purchase match day tickets online.
This is an issue that impacts on disabled people for match days in football, but is part of a wider ticketing problem in any form of live entertainment for disabled people.
As a DSA we recognise and have each experienced having to use jammed “dedicated disability phone lines” only to be stuck in a huge queue, that may only lead to disappointment. The online ticketing system has provided a number of disabled fans to follow the Swans both Home & Away.- Which is greatly appreciated.
David has also shown his great support and dedication to improving experiences of disabled fans by regularly attending DSA meeting to discuss improvements and issues.
David understands that inclusion is a feeling, not a process! His approach (establishing an effective ticketing system), and attitude towards disabled fans, reflects this.
David and his team have always been there for us and are happy to give up their time for us.They have allowed us to use their database for disability promotions and are just generally all round good eggs.This is due largely to the leadership of David who is an inspirational and innovative leaderThe club is lucky to have such a man at the helm and this award is richly deserved.Congratulations David.
DSA Chair, Ian James
Many thanks to Kev Johns, DSA Ambassador Lee Trundle, COO Chris Pearlman, Leigh Dineen and Lucy Norman for attending & their continued support of the DSA & Disabled Fans.
Finally a big thank you to Denise, Helen and all the ticket office staff, who are a credit to the football club.
We also announced our Premier League Lapel Pin Badges Prize to a DSA member who bid £301.00, which is a fantastic donation to the DSA.
We hope you continue to support us as a organisation next season…. Keep your eyes on our Website, Newsletter & Social Media, for more information on Upcoming Events.
Swansea City AFC DSA.
- Regretfully, We must inform our members that the DSA Social Event planned for Tuesday 09 May has had to be cancelled.
We know you maybe disappointed, but we hope you understand.
Premier League Pin Badge Auction
We’re sure you’ll all join us in wishing everybody connected with the Club Good luck for the rest of the season, –SCAFC DSA Committee.
Following years of fantastic service to the football Club as it’s Disability Liaison Officer, Ian James recently took the decision to step down, to concentrate on the DSA and outside interests.
We thank Ian for everything he did, and does !
The SCAFC Disabled Supporters Association are pleased to welcome Andrew Williams into the role, and we wish him well.
Andrew has already attended a DSA Committee Meeting, and many of you will have seen him at the February Social Event.
We will keep you informed of our involvement together as we progress.
Catch up with all the Swans DSA news with our March 2017 Newsletter No.10 including:
- Latest News & Information
- A word on our Swans U23s & catch up with our latest DSA social evening.
- Meet Andrew Williams -Swans New Disability Liaison Officer (DLO) & Richard Jones- Swans Community Trust
- “Meet the DSA” Featuring– Cath Dyer, DSA Secretary
Download your copy here:DSA Newsletter 10 Mar 2017